Fixed Knowledge Base

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Adding Websites

Last updated: 3rd February, 2020

Once a Fixed Account is created, unlimited websites can be added by clicking Add New Site in your Fixed dashboard. Once added, all your Websites will appear in your dashboard, along with any sites belonging to other users where you have been added as a delegate. Sites are automatically monitored read on...

Site Secrets

Last updated: 6th December, 2018

As we work on tasks for you, you may need to provide us with confidential or secret information, for example: Content Management System Logins such as Wordpress Admin area passwords Hosting provider or domain registrar logins FTP or SSH credentials Conversely, we may also need to provide you with secure read on...

Receiving spam bounce-backs from my WordPress site

Last updated: 10th January, 2019

When a website is experiencing a spam bots attack your mailbox might fill in bounce-back emails from the "Mail Delivery system" stating the message failed, or other automated emails filled with SPAM. The easiest fix for the issue is to enable captcha on your forms. What is captcha This is read on...