Simple Pricing, perfect for your website support needs...

We're here to help, whether you use us for a single fix, or complete ongoing maintenance.

Yearly discounts and bulk pricing available.

One-off Task

£49

Any website, any task – a single fix from our team of experts. We can start working on your website immediately.

Fix my site

One-off website task or fix

24/7 ticket, chat & phone support

Initial site audit, migration and optimisation

Constant engineer monitoring

Pro-active software updates

Pro-active theme & plugin updates

Managed Web Hosting (optional)

Ongoing malware protection & cleanup

Twice-daily managed backups

All websites supported

Pay-as-you-go model

No ongoing commitment

5 star service trusted by 1000s

Fix my site
Popular

Care plan

£39/mo

Our famous maintenance service includes monitoring, backups, plugin updates and optional hosting. A free monthly task is also included.

Subscribe

One monthly website task or fix

24/7 ticket, chat & phone support

Initial site audit, migration and optimisation

Constant engineer monitoring

Pro-active software updates

Pro-active theme & plugin updates

Managed Web Hosting (optional)

Ongoing malware protection & cleanup

Twice-daily managed backups

All websites supported

Pay monthly or yearly (save 20%)

No ongoing commitment

5 star service trusted by 1000s

Get started

Unlimited plan

£79/mo

Our unlimited plan includes all the benefits of our popular care plan, plus unlimited monthly fixes and one-off tasks for added peace-of-mind.

Subscribe

Unlimited monthly tasks or fixes

24/7 ticket, chat & phone support

Initial site audit, migration and optimisation

Constant engineer monitoring

Pro-active software updates

Pro-active theme & plugin updates

Managed Web Hosting (optional)

Ongoing malware protection & cleanup

Twice-daily managed backups

All websites supported

Pay monthly or yearly (save 20%)

No ongoing commitment

5 star service trusted by 1000s

Get started

Who uses fixed.net

Thousands of customers use fixed.net every month to manage and maintain their website and give them peace of mind.

Businesses

Small and medium businesses who need someone on-hand to update and manage their websites at the pace they require; keeping abreast of security concerns, and offering helpful advice when needed.

Design Agencies

Designers or agencies who want fixed.net to takeover once the website is built, or business owners who have had a site built and now need it maintained.

Corporates

Large businesses and public companies wanting to complement their in-house team with some 24/7 specialists.

Charities

Non-profit organisations and groups who might not have in-house expertise, or who have changing committee members.

Developers

Web developers outsourcing tasks they don’t have the time to do themselves.

Website owners

Site owners with problems or website headaches that they cannot diagnose or solve.

WordPress newbies

Individuals who need a hand configuring a new website, along with friendly advice & assistance.

Anyone

Anyone who is overwhelmed with a specific site issue or problem, who wants to turn to experts for quick, friendly and diligent assistance.

Frequently asked questions

Can I request multiple tasks at once?

Yes, there is no limit to the number of tasks that can be requested. If there are multiple tasks for one website we may triage them so that work does not overlap.

Can custom tasks be requested?

Yes. Please see our service commitment for an outline of what we can and cannot do.

How can fixed.net offer so much for so little

We spent almost a year building a platform and team that let us securely and efficiently manage website tasks and support. We learnt from many decades' experience running support operations for global tech companies.

What happens if I am not happy with the service?

Customer satisfaction is important to us. Under our money back guarantee, we'll refund you if you aren't happy with our service.

What do you mean backups kept forever?

As long as you keep your subscription with us, we'll never delete your backups. The backups we take are incremental, which means we only need to store the changes you make, so it's really efficient.

What can I backup?

Fixed.net is a website support service and can be used for backing up websites. Our backup system cannot be used for backing up file storage and/or videos. We also automatically block backups of common log and cache...read more

Is there a minimum subscription period

There is no minimum subscription period. Payments are made for the period of subscription and can be cancelled at any time leading up to the renewal date. We do not refund for early cancellation.

Are bulk discounts available?

Yes, power users can get discounts, increasing with the number of sites they add.

How do I know how many tasks I need?

In general, one task is something that can take us up to two hours. But please ask us for any clarifications - we're always available.

Free Features

For ad-hoc users who do not wish to subscribe, take advantage of our free features, and only pay us if and when you need a task. £49 per task.

No subscription is needed for any of the following:

  • Daily website backups to the Cloud
  • Roll back up to seven days
  • Website Monitoring
  • Health Checks
  • WordPress Vulnerability Scanner

Bulk Pricing

For agencies and power users, get automatic subscription discounts when adding multiple sites. The discount applies to all websites.

No. SubscriptionsDiscount
2+ Sites10% discount
4+ Sites25% discount
10+ Sites30% discount
20+ Sites35% discount
30+ Sites50% discount
100+ SitesBespoke - contact us

Satisfaction Guaranteed!

We offer a 30 day money-back guarantee. If you aren't happy for any reason, then we'll refund you straight back to your payment method!