Always available to help

We are available 24/7/365 to assist with tasks or queries.

Websites are complicated. Diagnosing and fixing errors can take time. We know one of the most important aspects of what we offer is how easy we are to contact; we do everything we can to be available.


Our international team will be delighted to discuss any queries you might have.
Chat to us, we are online!

Phone: 0300 302 0006

Common questions are answered in our knowledge base. Please raise any support queries through the dashboard.

Existing Users

If you already have an account, the best way to contact us is to log in to

This uses our purpose-built tasks system and puts you in direct contact with an engineer. That engineer has full access to all the information we have about your website.

You can also call us on 0300 302 0006.

Chat to us, we are online!

Job Opportunities

We are always looking for great, technical experts for our teams in London, Sofia and Bali. If you are based in one of those locations and have 3 or more years experience as a website developer, a hosting engineer or in a related industry, we'd like to hear from you.

Please send your CV and a cover letter to [email protected]

Absolutely no recruitment agencies.

Registered Office

Fixed Group Ltd
Reg. 11707130
5 Sydney Street


We run three global offices in order to maintain 24/7 engineer cover without requiring overnight shifts.