Peace of mind from £39
We fix, manage & maintain websites – all day, every day.Our experts can handle any individual website task, or take over complete site maintenance for a low monthly fee. Let fixed take care of your online presence today, and relax knowing you're in safe hands.
Our experts can handle any individual website task, or take over complete site maintenance for a low monthly fee. Let fixed take care of your online presence today, and relax knowing you're in safe hands.
Urgent problem you need fixing? We can start immediately.
The ultimate website support team
We take care of your website so you don't have to. Use us for a single task, or sign up for ongoing maintenance and let us handle everything. If we're unable to fix your issue, or your not happy with our service, we offer a 60-day money back guarantee.
One-off Task
£49
Any website, any task – a single fix from our team of experts. We can start work on your website immediately.
Fix my siteOne-off website task or fix
24/7 live chat, ticket & phone support
All websites supported, including WordPress
Managed backups – twice daily
24/7 pro-active monitoring
Pro-active theme & plugin updates
Pro-active software updates
Ongoing malware protection & cleanup
Optional website hosting
Pay as you go, no ongoing commitment
Fix my siteMaintenance plan
£39/mo
Complete ongoing maintenance, monitoring and backups for any website, with a free one-off task included.
Subscribe1x one-off task included for free
24/7 live chat, ticket & phone support
All websites supported, including WordPress
Managed backups – twice daily
24/7 pro-active monitoring
Pro-active theme & plugin updates
Pro-active software updates
Ongoing malware protection & cleanup
Optional website hosting
Rolling contract, no ongoing commitment
Get startedUnlimited care plan
£79/mo
Our ultimate care package includes all the benefits of our maintenance plan, plus unlimited fixes and one-off tasks.
SubscribeUnlimited website tasks – every month
24/7 live chat, ticket & phone support
All websites supported, including WordPress
Managed backups – twice daily
24/7 pro-active monitoring
Pro-active theme & plugin updates
Pro-active software updates
Ongoing malware protection & cleanup
Optional website hosting
Rolling contract, no ongoing commitment
Get started
24/7 Global Support
Expert assistance from our team of technicians, developers and support agents. Contact us via phone or support thread. Ring us now on 0300 30 20 006 to test us out.
Updates, Tasks & Fixes.
We specialise in the jobs that design and development agencies think are too small or don't have time for, and we do them quickly & efficiently, usually within two hours.
WordPress Plugin & Theme Updates.
We'll keep on top of your updates so you don't have to, and make sure they don't break your website. Updates are done by our expert team - not by an automatic script.
Automatic Security Checks.
We constantly monitor for vulnerabilities, both in the software and plugins you use, and in the changes made to your code. That means we can ensure your website is clean of malware, and stays that way.
Daily Backups, Kept Forever.
We take full backups of your site and database multiple times a day, and store them securely. You can browse, see changes between backup versions and restore. We never delete a backup.
Website Uptime and Performance Monitoring.
Broken websites lose customers. We'll tell you when your site is performing slowly or showing errors, any time of day or night. We'll also leap into action, applying fixes to get it working again.
Web Hosting, on Google Cloud
We include optional first class hosting (using Google Cloud Platform). We can also offer dedicated hosting at additional cost. Read more
60 Day Moneyback Guarantee
We are so confident in the service we provide that on request we'll refund you in full within 60 days of signup if you aren't happy. No questions or complications.
Secure, purpose-built system
We designed fixed.net from the ground up to securely let us fix sites at scale. Login details are all encrypted in our systems and you can view the logs of our actions.
"After hitting my head against a wall attempting to resolve an issue on my website, I asked Fixed.net to take a look. They quickly fixed the bug, and now I use them all the time, even for things I could do myself. I focus on my business, without worrying about my website. Fixed.net is an invaluable business tool that anyone can benefit from. And the team are awesome."
Pippa Puddle, The Malmesbury Clinic
Task Examples
We'll do any task for you as long as it fits in with our service commitment. In general, almost everything that can be done within two hours is within scope. Ask us if you aren't sure.
Try us, and if you're not happy we'll give you your money back.
Fix Website Errors
Getting a white screen of death or a PHP fatal error? Our experts will diagnose & fix your problem, letting you know what caused it and why.
Un-Hack a Site
If your site has been defaced by a malicious third party, it is important to not only clean the infection, but to stop it from happening again. We'll remove the source of the problem, add some protection to your site, but also set you up with our backups to add another line of defence in future.
Malware cleanups require a subscription. Read why.
WordPress Experts
We've been running and supporting WordPress for what seems like an eternity. If you've got a problem, chances are we've seen it. If we haven't, that's like Christmas for us, so please send it our way!
Boost SEO
We can't make your product better, but we can review and enhance your website so that it has the best possible chance of ranking more highly on search engines. That includes things like ensuring proper code syntax, adding image alt tags and even more boring stuff we love.
Speed Up a Site
A slow site forces customers elsewhere. There are optimisations we can make that reduce loading times, for example by caching data to stop a site being constantly reloaded. This can cut the bounce rate on your website and improves the experience for your visitors.
Migrate a website
Moving a website from one host to another is simple if you know how to do it. We've done this thousands of times, and can work with you to minimise disruption, maintain data consistency, and optimise things as we go.
Protect from Malware
The internet isn't always a friendly place. Modern websites, especially those running open source software like WordPress, are vulnerable to exploits which can deface your website, steal data or worse. We can implement steps to stop your site being targeted.
Ongoing Maintenance
Subscribe monthly for ongoing maintenance, including plugin and theme updates, vulnerability scanning, unlimited fixes & tasks, daily backups and more.
"Incredible. These guys are A+. Give them a challenge and they just sort it. Sites get upgraded and fixed without me even knowing about it."
Veselin Lalev, Gambling.se
Frequently asked questions
How soon can you start?
Immediately. We have people on hand to take care of your issues right now. Most issues are resolved within two hours.
What do I need to give you?
Usually just login details to your hosting provider and site software. Don't worry if you aren't sure, we can guide you.
I'm completely stuck!
Lots of our customers come to us in difficult situations, when they might be out of depth. Our experts can help navigate tricky situations and describe what's needed and what we need to do.
Will fixed.net work with my developer?
Yes. In fact, many developers use us themselves to take over maintenance once they have built a website, or for technical assistance as they do.
Can we talk on the phone?
Yes. Call us on +44 300 30 20 006. You can also start a live chat with us by clicking the popup on the bottom right of this page.
Where are fixed.net based?
Our main office is in Paddington, London, UK. However we have staff dotted around the world so that we can offer complete 24/7 cover.
Do your subscriptions have a minimum term?
No, they are rolling monthly contracts. We want you to stay with us because of the quality of our service. You can cancel at any time. We do offer a discount if paid yearly in advance.
I'm an agency, do you offer bulk discounts?
Yes. We work with many agencies to monitor and back up their client sites. The more sites you add, the better the price.
Do Fixed.net do additional design/development?
No, we stick to what we're good at - website support, maintenance, bug fixes & tasks. We do not compete with the developers and designers who use us to compliment their service.
My website is in a foreign language. Can you help?
We can unfortunately only work on English language websites. If you have a single bug you need fixing, we may be able to give advice. Contact us.
Is fixed.net secure?
Yes. We built our platform from scratch with security in mind. Once you sign up you give us your credentials securely, and we can only see them when working on an issue.
Is there any ongoing commitment?
If you sign up for a one-time fix, there is no ongoing fee. We offer subscriptions also, but the pricing is up-front and you can cancel at any time.