Peace of mind from £29
We fix, host, manage & maintain websites – all day, every day.At Fixed.net we provide application support & bespoke web hosting for thousands of websites. Use us for quick one-time fixes, or partner with us for ongoing expert management & support.
At Fixed.net we provide application support & bespoke web hosting for thousands of websites. Use us for quick one-time fixes, or partner with us for ongoing expert management & support.
Urgent problem you need fixing? We can start immediately.
The expertise your website needs.
We provide complete website, hosting & application management. We can be used on a pay-per-task basis, but most customers keep us on a retainer to host & fully manage their website. We audit and monitor constantly, handling updates, web hosting, backups, page revisions, performance & security.
Our engineers are available 24/7/365.
Expert assistance
All fixed.net engineers have a minimum three years experience as either website developers or hosting administrators.
Meet the team
Everything included
We're totally honest and transparent: no hidden fees or hourly rates. Pricing is per task or per month. If you are unhappy, we'll refund - even if we have fixed your issue.
Any software
We work with WordPress, WooCommerce, Magento, Joomla, custom PHP & more. We support huge eCommerce sites, small personal blogs & everything in between.
Straightforward, all-inclusive pricing
Use fixed.net for a single one-off task, or subscribe for unlimited tasks as well as hosting and maintenance. We pride ourselves on our honesty and efficiency: no tie-ins, setup fees or minimum contracts & absolutely no hidden charges.
Questions? Start a live chat or call us on 0300 302 0006 if you have any questions.
See our full pricing details and bulk discounts information.
Premium application support
As a team of engineers and developers focused on maintaining and fixing websites we are extremely good at carrying out tasks with applications such as WordPress, WooCommerce, Magento, Opencart & others. Those may be fixes you need on something broken or revisions you require us to make for you.
- We offer any task on a one-off basis for a fixed £49 fee. You don't need to host with us or have used us previously - just sign up online and an engineer will ask for the details they need and get started.
- Our maintenance plans all include unlimited website fixes: if a site is broken, it is our job to fix it. Most customers choose to host with us and we ensure your site runs well at all times.
- Our Unlimited plan and above also include unlimited one-off-tasks - you can use these for active changes you might want to make to a website such as a new page, a content change, a feature implementation.
We give a deeper explanation of our workflow, as well as a few dozen examples of tasks we can (or cannot) do, on our tasks overview page.
WordPress specialists
We've been working with WordPress since its inception and have seen most issues it can cause. We're familiar with almost all popular plugins, page builders, themes and integrations, as well as with the issues they can cause.
Seen us at WordCamp? We sponsor & exhibit at various WordCamps around the world. Follow us on instagram or Facebook to find out where we are next.
Monthly plans include:
Bespoke web hosting
Our engineers can deploy your website to either Google Cloud Platform or Amazon Web Services, in a global location of your choice. Features include:
- Uptime Guarantee
- Unlimited disk space and bandwidth
- Emails included
- You have full control panel access
- Managed website migration
We offer both shared cloud environments and dedicated bespoke environments.
*Hosting with us is optional. You can also host your site elsewhere and provide us with access credentials.
Comprehensive onboarding
We have a dedicated concierge team. After a chat with you and the understanding of any urgent issues that need resolving, we'll get backups setup and tailor the onboarding process around your needs.
"Your site is important to you -- it's just as important to us. I ensure that you are on-boarded onto our platform and hosting as smoothly as possible." - Ross M.
We will perform an initial manual audit of your site to check everything is running well.
If you are exploring website management options and would like an introductory call or conference call with one of the team members, please let us know.
Managed updates
We keep on top of theme and plugin updates, making sure they don't break your website. Updates are done by our expert team rather than by an automatic script. We stage major upgrades before putting them live.
Security monitoring
We constantly monitor for vulnerabilities, both in the software and plugins you use, and in the changes made to your code. That means we can ensure your website is clean of malware, and stays that way.
Multiple daily backups
We take full backups of your site and database multiple times a day, and store them securely. We keep your backups for as long as you have a subscription with us.
24/7 engineer support
Speak to an engineer, whenever you need. We are available on phones, chat and ticket, whenever you need us.
Performance optimisation
Our engineers will ensure your site is tweaked and running smoothly.
Revisions, tasks & fixes.
We specialise in the jobs that design and development agencies think are too small or don't have time for, and we do them quickly & efficiently, usually within two hours.
No contracts
We believe our service is good enough that you won't want to cancel, so we never tie you into a contract. None of our products have minimum terms.
Bulk discounts
If you have multiple websites, we can offer significant discounts for additional sites added. Add a second site and get 10% off both.
Money back guarantee
If we cannot fix your issue, you have not been able to get access, or you are unhappy with the service you have received, we'll refund you in full within 60 days.
Charity Discounts
Non-profits get 25% discount off any fixed.net services. Use the discount code 'CHARITY' when signing up.
"After hitting my head against a wall attempting to resolve an issue on my website, I asked Fixed.net to take a look. They quickly fixed the bug, and now I use them all the time, even for things I could do myself. I focus on my business, without worrying about my website. Fixed.net is an invaluable business tool that anyone can benefit from. And the team are awesome."
Pippa Puddle, The Malmesbury Clinic
Task Examples
We'll do any task for you as long as it fits in with our service commitment. In general, almost everything that can be done within two hours is within scope. Ask us if you aren't sure.
Try us, and if you're not happy we'll give you your money back.
Fix Website Errors
Getting a white screen of death or a PHP fatal error? Our experts will diagnose & fix your problem, letting you know what caused it and why.
Un-Hack a Site
If your site has been defaced by a malicious third party, it is important to not only clean the infection, but to stop it from happening again. We'll remove the source of the problem, add some protection to your site, but also set you up with our backups to add another line of defence in future.
Malware cleanups require a subscription. Read why.
WordPress Experts
We've been running and supporting WordPress for what seems like an eternity. If you've got a problem, chances are we've seen it. If we haven't, that's like Christmas for us, so please send it our way!
Boost SEO
We can't make your product better, but we can review and enhance your website so that it has the best possible chance of ranking more highly on search engines. That includes things like ensuring proper code syntax, adding image alt tags and even more boring stuff we love.
Speed Up a Site
A slow site forces customers elsewhere. There are optimisations we can make that reduce loading times, for example by caching data to stop a site being constantly reloaded. This can cut the bounce rate on your website and improves the experience for your visitors.
Migrate a website
Moving a website from one host to another is simple if you know how to do it. We've done this thousands of times, and can work with you to minimise disruption, maintain data consistency, and optimise things as we go.
Protect from Malware
The internet isn't always a friendly place. Modern websites, especially those running open source software like WordPress, are vulnerable to exploits which can deface your website, steal data or worse. We can implement steps to stop your site being targeted.
Ongoing Maintenance
Subscribe monthly for ongoing maintenance, including plugin and theme updates, vulnerability scanning, unlimited fixes & tasks, daily backups and more.