All websites supportedWordPress specialistsInstant responsePay per task or subscribe for unlimitedBackups & monitoring Included
Our experts will take care of any single website issue for £25, usually within two hours. We support any website, regardless of software or web hosting provider (though we’re WordPress, Joomla and Magento specialists). We also offer ongoing maintenance, including manual updates, security protection, unlimited tasks, backups & more.
If we can't fix your issue, or if you aren't happy, we'll refund you in full.
Questions? Call us on 0300 3020006
We'll do any task for you as long as it fits in with our service commitment. In general, almost everything that can be done within two hours is within scope. Ask us if you aren't sure.
Try us, and if you're not happy we'll give you your money back.
Fix Website Errors
Getting a white screen of death or a PHP fatal error? Our experts will diagnose & fix your problem, letting you know what caused it and why.
Un-Hack a Site
If your site has been defaced by a malicious third party, it is important to not only clean the infection, but to stop it from happening again. We'll remove the source of the problem, add some protection to your site, but also set you up with our backups to add another line of defence in future.
Malware cleanups require a subscription. Read why.
WordPress Experts
We've been running and supporting WordPress for what seems like an eternity. If you've got a problem, chances are we've seen it. If we haven't, that's like Christmas for us, so please send it our way!
Boost SEO
We can't make your product better, but we can review and enhance your website so that it has the best possible chance of ranking more highly on search engines. That includes things like ensuring proper code syntax, adding image alt tags and even more boring stuff we love.
Speed Up a Site
A slow site forces customers elsewhere. There are optimisations we can make that reduce loading times, for example by caching data to stop a site being constantly reloaded. This can cut the bounce rate on your website and improves the experience for your visitors.
Migrate a website
Moving a website from one host to another is simple if you know how to do it. We've done this thousands of times, and can work with you to minimise disruption, maintain data consistency, and optimise things as we go.
Protect from Malware
The internet isn't always a friendly place. Modern websites, especially those running open source software like WordPress, are vulnerable to exploits which can deface your website, steal data or worse. We can implement steps to stop your site being targeted.
Ongoing Maintenance
Subscribe monthly for ongoing maintenance, including plugin and theme updates, vulnerability scanning, unlimited fixes & tasks, daily backups and more.
"After hitting my head against a wall attempting to resolve an issue on my website, I asked Fixed.net to take a look. They quickly fixed the bug, and now I use them all the time, even for things I could do myself. I focus on my business, without worrying about my website. Fixed.net is an invaluable business tool that anyone can benefit from. And the team are awesome."
We also offer ongoing maintenance. For just £34 per month, our all-inclusive maintenance package has us maintain your software, monitor uptime and response speed, protect you from hacks, and back everything up to the Cloud daily.
For software like WordPress, we'll also keep your software, plugins and themes up to date.
Our team of experts are on-hand to do unlimited tasks and jobs for you 24/7. No catches & no minimum subscription. If you have an urgent issue we could be working on your site in minutes.
£34 per month
or £25/month if paid yearly
| Unlimited Tasks (see our service scope). | |
| Backups taken every 6 hours | |
| Proactive monitoring | |
| Theme and plugin updates, reviewed manually. | |
| Security and malware scanning. | |
| 24/7 Phone & Live Chat Support | |
| Purpose built management system |
Running WordPress? Check out our WordPress Specific Features, which include daily WordPress, theme & plugin updates, as well as vulnerability scanning.
24hr Website Support
Support fixes and optimisations for your website, domains and email. We are here to help any time of day. Managed by our friendly international support team and tracked in our beautiful dashboard. Pay per task or subscribe for unlimited.
Forever Backups
Don't lose your hard work. We'll take daily backups and store them securely in the Cloud: forever. Browse and download in Fixed.net or roll back your site as required. We'll also help you get set up.
Proactive Monitoring
Broken websites lose customers. We'll tell you when your site is performing slowly or showing errors, any time of day or night. We'll also leap into action, applying fixes to get it working again.
Not just software!
Thanks to the scale of our experienced team, tasks aren't just confined to common software errors. We can fix obscure bugs, take on domain and hosting jobs and fixes, and maintain your entire setup.
WordPress Experts
Slow performance? Hacked site? Upgrade errors? We've been running and supporting WordPress almost since its inception. If you've got a problem, chances are we've seen it before.
Regular Updates
We'll ensure your website is up to date and running the latest versions of any software. We'll prevent any compatibility issues, as well as helping prevent malware and exploits.
"Incredible. These guys are A+. Give them a challenge and they just sort it. Sites get upgraded and fixed without me even knowing about it."
Yes. In fact, many developers use us themselves to take over maintenance once they have built a website.
No, we stick to what we're good at - website support, maintenance, bug fixes & tasks. We do not compete with the developers and designers who use us to compliment their service.
Immediately. We have people on hand to take care of your issues right now. Most issues are resolved within two hours.
Usually just login details to your hosting provider and site software. Don't worry if you aren't sure, we can guide you.
Lots of our customers come to us in difficult situations, when they might be out of depth. Our experts can help navigate tricky situations and describe what's needed and what we need to do.
Yes. Call us on +44 300 30 20 006. You can also start a live chat with us by clicking the popup on the bottom right of this page.
Our main office is in Paddington, London, UK. However we have staff dotted around the world so that we can offer complete 24/7 cover. If you would prefer to be looked after solely by our UK office, please let us know.
No, they are rolling monthly contracts. We want you to stay with us because of the quality of our service. You can cancel at any time. We do offer a discount if paid yearly in advance.
