£39 per month
includes VAT, paid annually
£59/month if paid quarterly
£79/month if paid monthly
Automatic discounts applied for multiple sites.
Chat to our sales team on 0300 30 20 006
We fix, maintain & manage websites, from £39/mo
WordPress specialists1000s of websites under managementInstant responseUnlimited small jobs, bug fixes, tasks, updates & ongoing maintenanceBackups, monitoring (& optional AWS hosting) included
Have a standalone job for us? We sort any single task for £49
Your Website Support & Maintenance Team
We provide everything your website needs, including software updates, backups, 24/7 monitoring, unlimited small tasks, malware protection, optional web hosting & more. Our concierge team will gather what's needed to get you setup with us, and we'll then do as much as you need - no technical experience needed from your side.
We support any website, regardless of software or web hosting provider (though we’re WordPress, Joomla and Magento specialists). Our service is available as a monthly subscription, or as one-off tasks. We discount heavily for multiple websites.
One-off Fix £49Ongoing Maintenance from £39/mo
All prices include VAT. If we can't fix your issue, or if you aren't happy, we'll refund you in full.
Questions? Call us on 0300 3020006
"Do not hesitate to use them.
These guys will fall over themselves to help you out quickly effectively and with customer care and technical excellence at the forefront of their minds. Seriously impressive..."
"I can recommend Fixed.net without hesitation.
Their communication is both rapid and professional. Nothing feels like it is too much trouble and they were able to help me in next to no time - frequently 3 or 4 issues fixed in a single day..."
"I wasn't sure where to turn with my issue but then came across an advert for Fixed.net. I gave them a call and they reassured me that the process I required was something they could do. I would not hesitate to use them again..."
Read about us, or see more reviews on Trustpilot.
Website Maintenance Plan
Complete peace of mind
We maintain your software, monitor uptime and response speed, protect you from hacks, and back everything up to the Cloud twice a day. We can also provide optional hosting. For a system like WordPress, we'll keep your software, plugins and themes up to date.
Our team of experts are on-hand to do unlimited tasks and jobs for you 24/7. No catches & no minimum subscription. If you have an urgent issue we could be working on your site in minutes.
Regular Updates
We'll ensure your website is up to date and running the latest versions of any software. We'll prevent any compatibility issues, as well as protect you from malware and exploits.
24hr Website Support
Support fixes and optimisations for your website, domains and email. We are here to help any time of day. Managed by our friendly international support team and tracked in our beautiful dashboard.
Forever Backups
Don't lose your hard work. We'll take daily backups and store them securely in the Cloud: forever. Browse and download in Fixed.net or roll back your site as required. We'll also help you get set up.
Proactive Monitoring
Broken websites lose customers. We'll tell you when your site is performing slowly or showing errors, any time of day or night. We'll also leap into action, applying fixes to get it working again.
Not just software!
Thanks to the scale of our experienced team, tasks aren't just confined to common software errors. We can fix obscure bugs, take on domain and hosting jobs and fixes, and maintain your entire setup.
WordPress Experts
Slow performance? Hacked site? Upgrade errors? We've been running and supporting WordPress almost since its inception. If you've got a problem, chances are we've seen it before.
Rolling Subscription
We don't tie you in to a contract. We're confident you'll love our service, so you can cancel at any time - with no notice period.
Optional Hosting
Though we'll work with any hosting provider, we can also manage that too. We provide free cPanel hosting on Amazon Web Services, included in the subscription.
"After hitting my head against a wall attempting to resolve an issue on my website, I asked Fixed.net to take a look. They quickly fixed the bug, and now I use them all the time, even for things I could do myself. I focus on my business, without worrying about my website. Fixed.net is an invaluable business tool that anyone can benefit from. And the team are awesome."
Pippa Puddle, The Malmesbury Clinic
Task Examples
We'll do any task for you as long as it fits in with our service commitment. In general, almost everything that can be done within two hours is within scope. Ask us if you aren't sure.
Try us, and if you're not happy we'll give you your money back.
Fix Website Errors
Getting a white screen of death or a PHP fatal error? Our experts will diagnose & fix your problem, letting you know what caused it and why.
Un-Hack a Site
If your site has been defaced by a malicious third party, it is important to not only clean the infection, but to stop it from happening again. We'll remove the source of the problem, add some protection to your site, but also set you up with our backups to add another line of defence in future.
Malware cleanups require a subscription. Read why.
WordPress Experts
We've been running and supporting WordPress for what seems like an eternity. If you've got a problem, chances are we've seen it. If we haven't, that's like Christmas for us, so please send it our way!
Boost SEO
We can't make your product better, but we can review and enhance your website so that it has the best possible chance of ranking more highly on search engines. That includes things like ensuring proper code syntax, adding image alt tags and even more boring stuff we love.
Speed Up a Site
A slow site forces customers elsewhere. There are optimisations we can make that reduce loading times, for example by caching data to stop a site being constantly reloaded. This can cut the bounce rate on your website and improves the experience for your visitors.
Migrate a website
Moving a website from one host to another is simple if you know how to do it. We've done this thousands of times, and can work with you to minimise disruption, maintain data consistency, and optimise things as we go.
Protect from Malware
The internet isn't always a friendly place. Modern websites, especially those running open source software like WordPress, are vulnerable to exploits which can deface your website, steal data or worse. We can implement steps to stop your site being targeted.
Ongoing Maintenance
Subscribe monthly for ongoing maintenance, including plugin and theme updates, vulnerability scanning, unlimited fixes & tasks, daily backups and more.
"Incredible. These guys are A+. Give them a challenge and they just sort it. Sites get upgraded and fixed without me even knowing about it."
Veselin Lalev, Gambling.se
Frequently asked questions
Will fixed.net work with my developer?
Yes. In fact, many developers use us themselves to take over maintenance once they have built a website.
Do Fixed.net do additional design/development?
No, we stick to what we're good at - website support, maintenance, bug fixes & tasks. We do not compete with the developers and designers who use us to compliment their service.
How soon can you start?
Immediately. We have people on hand to take care of your issues right now. Most issues are resolved within two hours.
What do I need to give you?
Usually just login details to your hosting provider and site software. Don't worry if you aren't sure, we can guide you.
I'm completely stuck!
Lots of our customers come to us in difficult situations, when they might be out of depth. Our experts can help navigate tricky situations and describe what's needed and what we need to do.
Can we talk on the phone?
Yes. Call us on +44 300 30 20 006. You can also start a live chat with us by clicking the popup on the bottom right of this page.
Where are fixed.net based?
Our main office is in Paddington, London, UK. However we have staff dotted around the world so that we can offer complete 24/7 cover. If you would prefer to be looked after solely by our UK office, please let us know.
Do your subscriptions have a minimum term?
No, they are rolling monthly contracts. We want you to stay with us because of the quality of our service. You can cancel at any time. We do offer a discount if paid yearly in advance.
I'm an agency, do you offer bulk discounts?
Yes. We work with many agencies to monitor and back up their client sites. The more sites you add, the better the price.
My website is in a foreign language. Can you help?
We can unfortunately only work on English language websites. If you have a single bug you need fixing, we may be able to give advice. Contact us.
Is fixed.net secure?
Yes. We built our platform from scratch with security in mind. Once you sign up you give us your credentials securely, and we can only see them when working on an issue.