Peace of mind from £39
We fix, manage & maintain websites – all day, every day.At Fixed.net we provide application support & bespoke web hosting for thousands of websites. Use us for quick one-time fixes, or partner with us for complete ongoing expert management & support.
At Fixed.net we provide application support & bespoke web hosting for thousands of websites. Use us for quick one-time fixes, or partner with us for complete ongoing expert management & support.
Urgent problem you need fixing? We can start immediately.
The ultimate website tech team
We provide complete website, hosting & application management. We can be used on an ad-hoc per task basis, but most customers choose to subscribe to one of our two maintenance plans. Your website will be audited and monitored constantly, with us taking care of backups, updates, performance & security. We can host your site in any Amazon Web Services or Google Cloud Platform location. Our engineers are available 24/7.
Expert assistance
All fixed.net engineers have a minimum three years experience as either website developers or hosting administrators.
Fixed fee
We're totally honest and transparent: no hidden fees or hourly rates. Pricing is per task or per month. If you are unhappy, we'll refund - even if we have fixed your issue.
Any software
We work with WordPress, WooCommerce, Magento, Joomla, custom PHP & more. We support huge eCommerce sites, small personal blogs & everything in between.
Our average, we begin working on new requests with two minutes.
One-off Task
£49
Any website, any task – a single fix from our team of experts. We can start working on your website immediately.
Fix my siteOne-off website task or fix
24/7 ticket, chat & phone support
Initial site audit, migration and optimisation
Constant engineer monitoring
Pro-active software updates
Pro-active theme & plugin updates
Managed Web Hosting (optional)
Ongoing malware protection & cleanup
Twice-daily managed backups
All websites supported
Pay-as-you-go model
No ongoing commitment
5 star service trusted by 1000s
Fix my siteCare plan
£39/mo
Our famous maintenance service includes monitoring, backups, plugin updates and optional hosting. A free monthly task is also included.
SubscribeOne monthly website task or fix
24/7 ticket, chat & phone support
Initial site audit, migration and optimisation
Constant engineer monitoring
Pro-active software updates
Pro-active theme & plugin updates
Managed Web Hosting (optional)
Ongoing malware protection & cleanup
Twice-daily managed backups
All websites supported
Pay monthly or yearly (save 20%)
No ongoing commitment
5 star service trusted by 1000s
Get startedUnlimited plan
£79/mo
Our unlimited plan includes all the benefits of our popular care plan, plus unlimited monthly fixes and one-off tasks for added peace-of-mind.
SubscribeUnlimited monthly tasks or fixes
24/7 ticket, chat & phone support
Initial site audit, migration and optimisation
Constant engineer monitoring
Pro-active software updates
Pro-active theme & plugin updates
Managed Web Hosting (optional)
Ongoing malware protection & cleanup
Twice-daily managed backups
All websites supported
Pay monthly or yearly (save 20%)
No ongoing commitment
5 star service trusted by 1000s
Get started
Managed updates
We keep on top of theme and plugin updates, making sure they don't break your website. Updates are done by our expert team rather than by an automatic script. We stage major upgrades before putting them live.
Security monitoring
We constantly monitor for vulnerabilities, both in the software and plugins you use, and in the changes made to your code. That means we can ensure your website is clean of malware, and stays that way.
Multiple daily backups
We take full backups of your site and database multiple times a day, and store them securely. We keep your backups for as long as you have a subscription with us.
24/7 Engineer Support
Speak to an engineer, whenever you need. We are available on phones, chat and ticket, whenever you need us.
Performance Optimisation
Our engineers will ensure your site is tweaked and running smoothly.
Updates, Tasks & Fixes.
We specialise in the jobs that design and development agencies think are too small or don't have time for, and we do them quickly & efficiently, usually within two hours.
Web Hosting, on Google Cloud
We include optional first class hosting . We can also offer dedicated hosting at additional cost. Read more
Questions?
Call us on 0300 30 20 006 or start a live chat to speak to an engineer immediately.
No contracts
We believe our service is good enough that you won't want to cancel, so we never tie you into a contract. None of our products have minimum terms.
99.95% Service Level Agreement
If you use our hosting, we guarantee uptime of at least 99.95%.
Charity Discounts
Non-profits get 25% discount off any fixed.net services. Use the discount code 'CHARITY' when signing up.
Money back guarantee
If we cannot fix your issue, you have not been able to get access, or you are unhappy with the service you have received, we'll refund you in full within 60 days.
Bulk discounts
If you have multiple websites, we can offer significant discounts for additional sites added. Add a second site and get 10% off both.
"After hitting my head against a wall attempting to resolve an issue on my website, I asked Fixed.net to take a look. They quickly fixed the bug, and now I use them all the time, even for things I could do myself. I focus on my business, without worrying about my website. Fixed.net is an invaluable business tool that anyone can benefit from. And the team are awesome."
Pippa Puddle, The Malmesbury Clinic
Task Examples
We'll do any task for you as long as it fits in with our service commitment. In general, almost everything that can be done within two hours is within scope. Ask us if you aren't sure.
Try us, and if you're not happy we'll give you your money back.
Fix Website Errors
Getting a white screen of death or a PHP fatal error? Our experts will diagnose & fix your problem, letting you know what caused it and why.
Un-Hack a Site
If your site has been defaced by a malicious third party, it is important to not only clean the infection, but to stop it from happening again. We'll remove the source of the problem, add some protection to your site, but also set you up with our backups to add another line of defence in future.
Malware cleanups require a subscription. Read why.
WordPress Experts
We've been running and supporting WordPress for what seems like an eternity. If you've got a problem, chances are we've seen it. If we haven't, that's like Christmas for us, so please send it our way!
Boost SEO
We can't make your product better, but we can review and enhance your website so that it has the best possible chance of ranking more highly on search engines. That includes things like ensuring proper code syntax, adding image alt tags and even more boring stuff we love.
Speed Up a Site
A slow site forces customers elsewhere. There are optimisations we can make that reduce loading times, for example by caching data to stop a site being constantly reloaded. This can cut the bounce rate on your website and improves the experience for your visitors.
Migrate a website
Moving a website from one host to another is simple if you know how to do it. We've done this thousands of times, and can work with you to minimise disruption, maintain data consistency, and optimise things as we go.
Protect from Malware
The internet isn't always a friendly place. Modern websites, especially those running open source software like WordPress, are vulnerable to exploits which can deface your website, steal data or worse. We can implement steps to stop your site being targeted.
Ongoing Maintenance
Subscribe monthly for ongoing maintenance, including plugin and theme updates, vulnerability scanning, unlimited fixes & tasks, daily backups and more.
"Incredible. These guys are A+. Give them a challenge and they just sort it. Sites get upgraded and fixed without me even knowing about it."
Veselin Lalev, Gambling.se
Frequently asked questions
How soon can you start?
Immediately. We have people on hand to take care of your issues right now. Most issues are resolved within two hours.
What do I need to give you?
Usually just login details to your hosting provider and site software. Don't worry if you aren't sure, we can guide you.
I'm completely stuck!
Lots of our customers come to us in difficult situations, when they might be out of depth. Our experts can help navigate tricky situations and describe what's needed and what we need to do.
Will fixed.net work with my developer?
Yes. In fact, many developers use us themselves to take over maintenance once they have built a website, or for technical assistance as they do.
Can we talk on the phone?
Yes. Call us on +44 300 30 20 006. You can also start a live chat with us by clicking the popup on the bottom right of this page.
Where are fixed.net based?
Our main office is in Paddington, London, UK. However we have staff dotted around the world so that we can offer complete 24/7 cover.
Do your subscriptions have a minimum term?
No, they are rolling monthly contracts. We want you to stay with us because of the quality of our service. You can cancel at any time. We do offer a discount if paid yearly in advance.
I'm an agency, do you offer bulk discounts?
Yes. We work with many agencies to monitor and back up their client sites. The more sites you add, the better the price.
Do Fixed.net do additional design/development?
No, we stick to what we're good at - website support, maintenance, bug fixes & tasks. We do not compete with the developers and designers who use us to compliment their service.
My website is in a foreign language. Can you help?
We can unfortunately only work on English language websites. If you have a single bug you need fixing, we may be able to give advice. Contact us.
Is fixed.net secure?
Yes. We built our platform from scratch with security in mind. Once you sign up you give us your credentials securely, and we can only see them when working on an issue.
Is there any ongoing commitment?
If you sign up for a one-time fix, there is no ongoing fee. We offer subscriptions also, but the pricing is up-front and you can cancel at any time.