Yes.

A second site gets you 10% overall discount.

A fourth site gets you 25% overall discount.

A tenth site gets you 30% overall discount.

For over 20 sites please contact us.

Discounts apply to the care and unlimited plans only.

Discounts automatically apply once you hit the site threshold. For instance, your second site will add with a 10% discount.

All sites then renew at the discounted price.

We can do this if the domain of your website is changing. However, you cannot move the subscription between sites. You would need to subscribe a different site.

No notice needed. Just cancel the renewal before it is due in your My Account area in my.fixed.net.

Yes, unless you cancel them. You can manage the card on file through your my.fixed account.

Yes. You can switch plans. For example you could use the unlimited for one billing period and then downgrade to the care plan.

You can also upgrade part way through a billing period for pro rata difference in price. If downgrading, we do not pro rata credit.

We accept all major credit and debit cards. We use Stripe as a payment processor and never have sight of your card data.

Yes. We have a 30 day moneyback guarantee. If for whatever reason you are unhappy we will refund you back the amount you have paid.

On payment, you can download a VAT invoice in your My Account section.

For clients with 5+ annual subscriptions, we can accept payment via bank transfer on request.

As a WordPress maintenance and hosting agency we can offer the following services, which we can add to your billing through my.fixed.net

• Dedicated servers
• Website speed optimisation plugins (e.g. NitroPack)
• Domain name registrations and transfers.

Yes we handle domain registrations and transfers for many clients. Speak to a support engineer and we can arrange this for you.

We can handle the transfers of domain names from other providers.

We can provide a full range. Specifications start at 4GB RAM and go up to 128GB and beyond. We have some clients where we have benchmarked more than 1000 concurrent orders, on multi-server private clouds on Amazon Web Services. Contact us to discuss.

We include a 8GB RAM dedicated server, with 4CPUs and 150GB usable space, in a choice of locations. We can optionally increase this - on a choice of specifications.

Absolutely. We can offer dedicated Google Cloud and AWS servers. Please get in touch and we can arrange this.

On our Complete plan we do insist you host with us as it is the best way for us to optimise your website. On the Care and Unlimited plans you can host elsewhere.

We can do a combination of things - including great hosting, some premium caching plugins we install and manage for you, and some website tweaks.

However note that often the limiting factor is your theme, components or design - and we may not be able to improve your scores. You would need to go to a design agency or development agency to change your site in this instance if you wanted to improve scores further. We offer full refunds if you are not happy with what we can do for you.