Simple fixed pricing

Fixed can be used on an ad-hoc quick fix basis, or as part of a monthly website maintenance plan. Prices include all applicable taxes.

One Time Task

Rp899000 fixed fee

Any website, any task – a single fix from our team of experts. We can start working on your website immediately. You do not need to host with us.

Get started

Care Plan

Rp749000/mo

Designed for sites that are mostly static and change rarely.

Our famous maintenance service includes monitoring, backups, plugin updates, and security. We'll make sure your site runs smoothly.

  • Bespoke managed hosting*
  • Site audit, onboarding and migration
  • Proactive Maintenance & Updates
  • Unlimited Maintenance Tasks & One Custom Task
  • 24/7 Engineer Support
  • 5 Minute Monitoring
  • 30 Day Backup Retention
Subscribe

Unlimited Plan

Rp1499000/mo

Designed for sites that change frequently.

Our unlimited plan includes all the benefits of our popular care plan, plus unlimited monthly fixes and one-off tasks.

  • Bespoke managed hosting*
  • Site audit, onboarding and migration
  • Proactive Maintenance & Updates
  • Unlimited Maintenance Tasks & Unlimited Custom Tasks
  • 24/7 Engineer Support
  • 1 Minute Monitoring
  • Infinite Backup Retention
Subscribe

Charities

Not-for-profits get a 25% discount on all fixed.net services. Simply use the code 'CHARITY' when signing up to have the discount automatically apply.

Agencies

We have a number of features for developers, including a fully whitelabel reseller platform.

Agency Tools

Money Back Gurantee

If you aren't happy with the service we offer, you can get a full refund using our 60 day money-back-guarantee

Bulk discounts for 2+ sites!

Take advantage of big savings when adding multiple sites. Discounts are applied automatically to all sites in your account and you can mix and match our Care and Unlimited plans.

If you have over 50 sites, please contact us for a bespoke price.

1 Site

No discount

2 Sites

10% Discount on all sites

4 Sites

25% Discount on all sites

10 Sites

30% Discount on all sites

20 Sites

35% Discount on all sites

30+ Sites

50% Discount on all sites

"Whenever a new client signs up, our first aim is to understand what their issues and priorities are. We get everything organised and setup, so that anyone at Fixed can help them in future."

Ross Mills, Engineer

Frequently asked questions

How soon can you start?

Immediately. We have people on hand to take care of your issues right now. Most issues are resolved within two hours.

What do I need to give you?

Usually just login details to your hosting provider and site software. Don't worry if you aren't sure, we can guide you.

I'm completely stuck!

Lots of our customers come to us in difficult situations, when they might be out of depth. Our experts can help navigate tricky situations and describe what's needed and what we need to do.

Will fixed.net work with my developer?

Yes. In fact, many developers use us themselves to take over maintenance once they have built a website, or for technical assistance as they do.

Can we talk on the phone?

Yes. Call us on +44 (0)300 302 0006. You can also start a live chat with us by clicking the popup on the bottom right of this page.

Where are fixed.net based?

Our main office is in Paddington, London, UK. However we have staff dotted around the world so that we can offer complete 24/7 cover.

Do your subscriptions have a minimum term?

No, they are rolling monthly contracts. We want you to stay with us because of the quality of our service. You can cancel at any time. We do offer a discount if paid yearly in advance.

I'm an agency, do you offer bulk discounts?

Yes. We work with many agencies to monitor and back up their client sites. The more sites you add, the better the price.

Do Fixed.net do additional design/development?

No, we stick to what we're good at - website support, maintenance, bug fixes & tasks. We do not compete with the developers and designers who use us to compliment their service.

My website is in a foreign language. Can you help?

We can unfortunately only work on English language websites. If you have a single bug you need fixing, we may be able to give advice. Contact us.

Is fixed.net secure?

Yes. We built our platform from scratch with security in mind. Once you sign up you give us your credentials securely, and we can only see them when working on an issue.

Is there any ongoing commitment?

If you sign up for a one-time fix, there is no ongoing fee. We offer subscriptions also, but the pricing is up-front and you can cancel at any time.