WordPress Maintenance from Rp599,999/mo
Fixed.net experts can fully maintain and manage your WordPress website. Our maintenance plans include unlimited website changes and revisions, bespoke managed web hosting, website and plugin updates, full security, and 24/7 developer support.
We fully support all WordPress and WooCommerce plugins and themes.
Jenny, via Trustpilot
Unlimited WordPress support
Request unlimited website fixes and revisions from our developers. We work 24/7 and solve most issues within two hours.
Managed updates
We keep your website, themes and plugins up to date. If you run software such as WordPress, we stage updates first before putting them live. We monitor for vulnerabilities and patch immediately.
Bespoke web hosting
Premium managed hosting on top of Google Cloud Platform or AWS is included, as are emails, an SSL certificate, and twice-daily offsite backups.
24/7 engineer monitoring
Fixed.net experts are constantly monitoring your site: automatically alerted when issues occur, and ensuring optimal performance and security.
Hardened security
Multiple lines of defence for security. Manual updates and patching, twice daily scans against our custom malware database, and some of the best sysadmins in the industry.
No minimum contract
All our plans are instant setup, and rolling monthly with no cancellation notices required. We are so confident in our services, that we will even refund you if you aren't happy.
Fixed.net is a technical website maintenance company. Our aim is to make sure that every individual website subscribed to our plans runs well, is up to date, and is secure at all times. We want you to think of us as your technical partners, giving you peace of mind.
Our offering is unique. We manage the hosting environment and your WordPress site. Unlike most maintenance providers, this is our only focus - our plans are not loss-leaders for web design or development projects.
"We don't have any distractions. If you come to us with something as minor as a contact-form error, fixing it will literally be our most important job." Jack, engineer.
Think of us as your in-house tech team. We are constantly monitoring your site and keeping it up to date. Crucially, because we do it at scale, our plans are incredibly good value - starting at just Rp599,999 per month.
Rather than having complex pricing models and hourly rates, our maintenance plans offer unlimited help from our experts.
Our Care Plan (Rp599,999/mo) includes unlimited website fixes and hosting support. *This is intended for sites that are largely static but where you need them to run on a perfect optimised hosting environment and be kept secure and up to date by us.
Our Unlimited, Business & Enterprise Plans let you request as many custom revisions and tasks as you like.
We can handle pretty much everything except web design and custom feature development. See how we categorise tasks.
Fixed.net offers fast, reliable and fully managed web hosting, inclusive of all our site maintenance plans. Built atop Google Cloud Platform, our hosting comes with the cPanel control panel, which lets you self-manage your hosting and also offers unlimited email accounts.
We run and manage all hosting in-house; our experienced hosting team have been running web hosting environments for almost two decades.
We can also deploy your site to Amazon Web Services, and provide dedicated environments on our Business and Enterprise plans.
We understand that you may want multiple team members to contact us: large organisations may have marketing and design staff - or charities might have rotating committees.
With fixed.net, you can add infinite delegates to each website. This means that each team member can raise tasks from their own account and talk to our engineers. You can even choose if those tasks should be private or shared with other delegates.
Our support system is entirely custom-built: we spent six months building an interface that could help us maintain sites at scale, securely.
Most of our clients run WordPress. This is not surprising, as WordPress sites account for a third of the whole internet. As such we have a number of key WordPress features:
Read more about our WordPress support features.
Secure Password Storage
If we need login details to work on your site, you can add them to our secure secrets area.
Optimisation
Are there gains to be made with the speed of your site, or calls slowing things down? We'll check through this.
Initial Updates
If you are running software that is out of date, we will bring it all up to date. We do this in a staging environment to ensure it does not break anything.
Free Migration
If you want to take advantage of our free hosting, we will schedule in a migration with you at a time of your choosing, to a hosting environment that suits your site.
Site Audit
We do a full audit of every site that moves to us, noting how it works so that we can fix things should they go wrong.
Backup Setup
We take twice-daily backups of every site we maintain. That means we can roll back sites as needed. On our Care plan we store these for 30 days. On our Unlimited plan, we store backups forever.
We offer a 30 day money-back guarantee. If you aren't happy for any reason, then we'll refund you straight back to your payment method!