The ultimate WordPress maintenance and hosting service.

Fixed.net experts can fully maintain and manage your WordPress website. Our maintenance plans include unlimited website changes and revisions, managed web hosting, website and plugin updates, full security, and 24/7 expert support.
We can manage all WordPress and WooCommerce plugins and themes.
The ultimate WordPress maintenance and hosting service.

Everything included. All-inclusive pricing. We can start immediately.

Unlimited WordPress support
Unlimited WordPress support

We fix all WordPress issues and make your site run well. We are available 24/7 and you can contact us via ticket, live-chat or phone.

Unlimited tweaks and changes
Unlimited tweaks and changes

Request unlimited website fixes and website revisions from our technicians. We do the jobs that are too small for your developer.

Managed updates
Managed updates

We keep your WordPress website, themes and plugins up to date. We stage updates first before putting them live.

Premium web hosting
Premium web hosting

Premium managed hosting on global cloud providers is included. Up to 30GB space included by default and we can also offer dedicated servers on request.

24/7 engineer monitoring
24/7 engineer monitoring

Fixed.net experts are constantly monitoring your site: automatically alerted when issues occur, and ensuring optimal performance and security.

Hardened security
Hardened security

Multiple lines of defence for security. Manual updates and patching, twice daily scans against our custom malware database, and some of the best sysadmins in the industry.

No minimum contract
No minimum contract

All our plans are instant setup, and rolling monthly with no cancellation notices required. We are so confident in our services, that we will even refund you if you aren't happy.

SSL certificates
SSL certificates

All websites we host have an SSL certificate included to keep your website secure for you and your customers.

Unlimited emails
Unlimited emails

We provide a business-class email service. Unlimited email accounts, with online webmail and easy connection to any desktop or phone mail client.

Backups kept forever
Backups kept forever

We keep at least two backups per day and store those backups offsite. We keep those backups for as long as you have a subscription with us.

Malware scanning
Malware scanning

We scan your website for signs of malware or attack twice a day. We compare your files to our database or malware signatures for any positive matches.

Emergency response
Emergency response

Our maintenance team are alerted when any reports for new plugin vulnerabilities are released and immediately move to patch sites when one is announced.

Sign up takes two minutes. If your site is currently broken, we can deal with this as part of our onboarding process.

Get started

Why choose Fixed.net for WordPress maintenance?

Fixed.net is a technical website maintenance company. Our aim is to make sure that every individual website subscribed to our plans runs well, is up to date, and is secure at all times. We want you to think of us as your technical partners, giving you peace of mind.

Our offering is unique. We manage the hosting environment and your WordPress site. Unlike most maintenance providers, this is our only focus - our plans are not loss-leaders for web design or development projects.

Think of us as your in-house tech team. We are constantly monitoring your site and keeping it up to date. Crucially, because we do it at scale, our plans are incredibly good value - starting at just €49 per month.

Supporting thousands of themes and plugins since 2018, including....

Why do you need a WordPress maintenance service?

Any website built on the WordPress CMS platform requires regular updating and maintenance. The reason for this is that WordPress makes regular updates to the core system and these need to be integrated into the version that your website uses on the server. In addition there are regular updates made by plugin developers and theme designers which will need to be made.

If your site doesn't get these regular updates from WordPress, the plugin developers or the theme designers, it could be vulnerable to security issues. One of the worst outcomes is that your site may get hacked and Google would remove it from the search results page. Something like this would be very detrimental and damaging to your brand name.

By ensuring that your site remains in good condition and protected against being hacked, you'll be ensuring that your visitors get a better user experience and therefore you'll be in Google's good books. By having your core WordPress updated by our maintenance service will ensure that your site is bug-free and that you have access to all the latest features.

Every part of WordPress, including the core, plugins and the design need to be in alignment and updated concurrently, or something may break. Before making any update, we have backups ready to use them if required. If there are any issues, we can fix them to ensure that all goes to plan.

Technical specifications

Our standard hosting includes the following specifications. We can offer higher specification, dedicated servers, and private clouds on request.

FeatureDetail
Disk space30GB SSD disk space
Data transferUnlimited bandwidth
Email accountsUnlimited POP/IMAP email accounts
SSL certificatesIncluded
LocationChoose from 10 global locations
RAM Limit2GB
CPU Limit2 vCPU
PHP versions5.25.35.45.67.17.27.37.4
Backups2+ per day offsite.
Security featuresBrute-force blocking, cloud-based intelligent IP blocking, web application firewall & realtime malware scanning

How can we help you? Let's talk - start a live chat or call us on 0113 524 6120.

Getting started with fixed.net

After signing up through our online order form for our WordPress Maintenance Service, you'll start communication thread with one of our engineers. If you have an urgent issue with the site you need fixing first, we'll get right to it. Otherwise, we'll get you onboard to our system.

What logins do I need to provide?

We require your current web hosting and WordPress admin logins. We can help you gather them if you do not know them. Alternatively you can put us in touch with your web developer or previous maintenance agency.

How can I give my logins securely?

You can provide your logins through our secure online system. This encrypts all the logins you enter, and our lets fixed team members decrypt them when working on your site. You have a full log and the ability to clear stored logins.

Will you ensure my site is up to date?

If you are running software that is out of date, we will bring it all up to date. We do this in a staging environment to ensure it does not break anything.

Do you audit my site?

We do a full audit of every site that moves to us, noting how it works so that we can fix things should they go wrong. See our audit process

Do you setup backups?

We take twice-daily backups of every site we maintain. That means we can roll back sites as needed. On our Care plan we store these for 30 days. On our Unlimited plan, we store backups forever.

Can I request multiple tasks at once?

Yes, there is no limit to the number of tasks that can be requested. If there are multiple tasks for one website we may triage them so that work does not overlap.

How do I know how many tasks I need?

In general, one task is something that can take us up to two hours. But please ask us for any clarifications - we're always available.

Can custom tasks be requested?

Yes. As long as the work doesn't involve custom design or development, and can be done in under two hours, we should be able to do it.

What do you mean backups kept forever?

As long as you keep your subscription with us, we’ll never delete your backups. The backups we take are incremental, which means we only need to store the changes you make, so it’s really efficient. We keep 2 daily snapshots for 30 days, then one copy each week.

What can I backup?

Fixed.net is a website support service and can be used for backing up websites. Our backup system cannot be used for backing up file storage and/or videos. We also automatically block backups of common log and cache files. Of course, illegal content is strictly prohibited.

Is there a minimum subscription period

There is no minimum subscription period. Payments are made for the period of subscription and can be cancelled at any time leading up to the renewal date. We do not refund for early cancellation.

What happens if I am not happy with the service?

Customer satisfaction is important to us. Under our money back guarantee, we'll refund you if you aren't happy with our service.

Are bulk discounts available?

Yes, power users can get discounts, increasing with the number of sites they add. See our pricing page.

What web hosting is included?

Fixed.net offers fast, reliable and fully managed web hosting, inclusive of all our site maintenance plans. Our hosting comes with the cPanel control panel, which lets you self-manage your hosting and also offers unlimited email accounts.

We run and manage all hosting in-house; our experienced hosting team have been running web hosting environments for almost two decades.

Can you deploy to cloud providers?

We have the ability to deploy your site to Google Cloud Plaform, Amazon Web Services, and provide dedicated environments.

Can I use your hosting without a maintenance subscription?

No, we offer an very high level of management and maintenance to every customer. This is built into our server setup and monitoring. This is not standard hosting.

Can fixed.net sysadmin my own servers?

No. We provide application management on any host, but we can't systems administrate a web server with another provider.

What is your uptime?

You should never have any downtime with fixed.net. We always aim for zero downtime.