Monthly Plans from €46

The ultimate website maintenance service.

Fixed.net experts can fully maintain and manage your website. Our maintenance plans include unlimited tasks, bespoke managed web hosting, website and plugin updates, full security, and 24/7 developer support.

We can work with most software, but we are WordPress specialists.

Unlimited website support

Request unlimited website fixes and revisions from our developers. We work 24/7 and solve most issues within two hours.

Managed updates

We keep your website, themes and plugins up to date. If you run software such as WordPress, we stage updates first before putting them live. We monitor for vulnerabilities and patch immediately.

Bespoke web hosting

Premium managed hosting on top of Google Cloud Platform or AWS is included, as are emails, and twice-daily offsite backups.

24/7 engineer monitoring

Fixed.net experts are constantly monitoring your site: automatically alerted when issues occur, and ensuring optimal performance and security.

Hardened security

Multiple lines of defence for security. Manual updates and patching, twice daily scans against our custom malware database, and some of the best sysadmins in the industry.

No minimum contract

All our plans are instant setup, and rolling monthly with no cancellation notices required. We are so confident in our services, that we will even refund you if you aren't happy.

"No other company with the all-around expertise comes anywhere close in terms of price or quality".

Jenny, via Trustpilot

We take care of everything

Fixed.net is a technical website maintenance company. Our aim is to make sure that every individual website subscribed to our plans runs well, is up to date, and is secure at all times.

Our offering is unique. We manage the hosting environment and your application. Unlike most maintenance providers, this is our only focus - our plans are not loss-leaders for web design or development projects.

"We don't have any distractions. If you come to us with something as minor as a contact-form error, fixing it will literally be our most important job." - Jack, engineer.

Think of us as your in-house tech team. We are constantly monitoring your site and keeping it up to date. Crucially, because we do it at scale, our plans are incredibly good value - starting at €46 per month.

Unlimited Work, with no catches

Rather than having complex pricing models and hourly rates, our maintenance plans offer unlimited help from our experts.

Our Care Plan (€46/mo) includes unlimited website fixes and hosting support. It also includes one custom revision per month. This is intended for sites that are largely static and change infrequently, or where you may make most site edits yourself.

Our Unlimited Plan lets you request as many custom revisions and tasks as you like. The only requirement is that we handle them consecutively. This is perfect for sites where content may be frequently revised.

We can handle pretty much everything except web design and custom feature development. See how we categorise tasks.

Bespoke managed hosting

Fixed.net offers fast, reliable and fully managed web hosting, inclusive of all our site maintenance plans. Built atop Google Cloud Platform, our hosting comes with the cPanel control panel, which lets you self-manage your hosting and also offers unlimited email accounts.

We run and manage all hosting in-house; our experienced hosting team have been running web hosting environments for almost two decades.

On request, we can also deploy your site to Amazon Web Services, or provide dedicated environments (at additional cost).

See technical specification

Add your whole team

We understand that you may want multiple team members to contact us: large organisations may have marketing and design staff - or charities might have rotating committees.

With fixed.net, you can add infinite delegates to each website. This means that each team member can raise tasks from their own account and talk to our engineers. You can even choose if those tasks should be private or shared with other delegates.

Our support system is entirely custom-built: we spent six months building an interface that could help us maintain sites at scale, securely.

WordPress experts

Most of our clients run WordPress. This is not surprising, as WordPress sites account for a third of the whole internet. As such we have a number of key WordPress features:

  • WordPress security scans and malware protection. This is important because WordPress is open source software and there are frequent plugin vulnerabilities.
  • Managed updates. Handled by a dedicated team who stage updates first.
  • Developer support. Our engineers are extremely familiar with WooCommerce, LearnDash, BuddyPress, Divi, Elementor and countless other WordPress themes and plugins.

Read more about our WordPress support features.

How can we help you? Let's talk - start a live chat or call us on (+44 (0)300 302 0006).

Monthly maintenance plans

We offer two maintenance plans. Both include 24/7 updates, security, web hosting, backups, and expert support. Our unlimited plan includes unlimited custom revisions to your website, whereas our care plan includes one per month.

You can pay monthly, or yearly with a 20% discount. We do not tie you into a contract, and you can move between plans with ease. Prices include all applicable taxes.

Care Plan

€46/mo

Designed for sites that are mostly static and change rarely.

Our famous maintenance service includes monitoring, backups, plugin updates, and security. We'll make sure your site runs smoothly.

  • Bespoke managed hosting*
  • Site audit, onboarding and migration
  • Proactive Maintenance & Updates
  • Unlimited Maintenance Tasks & One Custom Task
  • 24/7 Engineer Support
  • 5 Minute Monitoring
  • 30 Day Backup Retention
Subscribe

Unlimited Plan

€95/mo

Designed for sites that change frequently.

Our unlimited plan includes all the benefits of our popular care plan, plus unlimited monthly fixes and one-off tasks.

  • Bespoke managed hosting*
  • Site audit, onboarding and migration
  • Proactive Maintenance & Updates
  • Unlimited Maintenance Tasks & Unlimited Custom Tasks
  • 24/7 Engineer Support
  • 1 Minute Monitoring
  • Infinite Backup Retention
Subscribe

See our full pricing details and bulk discounts information.

Getting started with fixed.net

After signing up through our online order form, you'll start communication thread with one of our engineers. If you have an urgent issue with the site you need fixing first, we'll get right to it. Otherwise, we'll get you onboard to our system.

Initial Audit

We'll gather the data and logins we need from you, and begin an audit of the site.

See our audit process

Secure Password Storage

If we need login details to work on your site, you can add them to our secure secrets area.

Optimisation

Are there gains to be made with the speed of your site, or calls slowing things down? We'll check through this.

Initial Updates

If you are running software that is out of date, we will bring it all up to date. We do this in a staging environment to ensure it does not break anything.

Free Migration

If you want to take advantage of our free hosting, we will schedule in a migration with you at a time of your choosing, to a hosting environment that suits your site.

Site Audit

We do a full audit of very site that moves to us, noting how it works so that we can fix things should they go wrong.

Backup Setup

We take twice-daily backups of every site we maintain. That means we can roll back sites as needed.

Satisfaction Guaranteed!

We offer a 30 day money-back guarantee. If you aren't happy for any reason, then we'll refund you straight back to your payment method!

Get Started

Frequently asked questions

Can I request multiple tasks at once?

Yes, there is no limit to the number of tasks that can be requested. If there are multiple tasks for one website we may triage them so that work does not overlap.

Can custom tasks be requested?

Yes. Please see our service commitment for an outline of what we can and cannot do.

How can fixed.net offer so much for so little

We spent almost a year building a platform and team that let us securely and efficiently manage website tasks and support. We learnt from many decades' experience running support operations for global tech companies.

What happens if I am not happy with the service?

Customer satisfaction is important to us. Under our money back guarantee, we'll refund you if you aren't happy with our service.

What do you mean backups kept forever?

As long as you keep your subscription with us, we'll never delete your backups. The backups we take are incremental, which means we only need to store the changes you make, so it's really efficient.

What can I backup?

Fixed.net is a website support service and can be used for backing up websites. Our backup system cannot be used for backing up file storage and/or videos. We also automatically block backups of common log and cache...read more

Is there a minimum subscription period

There is no minimum subscription period. Payments are made for the period of subscription and can be cancelled at any time leading up to the renewal date. We do not refund for early cancellation.

Are bulk discounts available?

Yes, power users can get discounts, increasing with the number of sites they add.

How do I know how many tasks I need?

In general, one task is something that can take us up to two hours. But please ask us for any clarifications - we're always available.