Experts available 24/7
Empower your agency. Let us help you grow.Harness the global team and experience of fixed.net to support your agency. You can use us ad-hoc for one-off tasks, or have us manage & support your clients and their websites white-label for a low monthly fee.
Harness the global team and experience of fixed.net to support your agency. You can use us ad-hoc for one-off tasks, or have us manage & support your clients and their websites white-label for a low monthly fee.
One-off Tasks
Need assistance with a particular issue. We can help 24/7 for a one-off $99, or you can buy task credits in bulk.
Full Maintenance
Let us take over maintenance of any site you build. We'll charge a fixed monthly fee, which decreases with the more sites you add.
Whitelabel Interface
Let your clients log into their own branded client area and request tasks directly from us. We work as an extension of your own team.
Focus on the important things
We understand that as an agency you usually want to focus on the big jobs; website designs, re-structures, getting new customers.
At fixed.net we're the opposite. We're here to do the nitty gritty: the regular updates, the bug fixes, the troubleshooting of frustrating issues. We don't design or develop - we just look after and fix websites. All day, every day.
That's why we work so well with agencies; we compliment you, and don't compete.
Brandable Interface
Customise our interface with your own logo and name. A whitelabel domain URL is used so that your customers will never know about fixed.net, and all emails and notifications are sent from that URL.
You take care of invoicing your customers yourself; we just charge you our low monthly fee which drops as more sites are added.
Our reseller platform is automated and set up is instant. Create an account with us to get started, or contact our support team.
What's included...
We'll solve all the website headaches that your clients might have, provide round the clock support and unlimited bug fixes. And the best thing about it? Clients will think it's an added value service that you're offering.
Regular Updates
We keep on top of plugin, theme and site updates for all sites. Vulnerable or urgent updates will be done immediately, and minor updates on schedule. We'll stage significant upgrades to ensure they don't break functionality, and fix things if they do.
Security monitoring
Constant scanning for vulnerabilities - both within files and of zero day plugin issues. Every backup we take gets scanned for against our database of tens of millions of malware signatures. We'll jump into action if any matches are found.
Unlimited small jobs
Your clients can request unlimited tasks and fixes from us through the brandable interface. We'll reply and work on their issues usually within two hours.
Twice daily backups
Backups of their website, stored forever. We can roll back to any point in time, and take on-demand backups before changes are made.
Hosting Included
Free hosting included on our Google cPanel platform. We can provide fully managed dedicated servers at additional cost.
24/7 Monitoring
Monitoring by our team of experts 24/7, so we're immediately aware of issues. We monitor for both uptime and site performance.
Pricing
Pricing is exactly the same as our standard pricing, with bulk discounts on both our Care and Unlimited plans at scale. Packages can be mixed and matched.
| No. Subscriptions | Discount |
|---|---|
| 2+ Sites | 10% discount |
| 4+ Sites | 25% discount |
| 10+ Sites | 30% discount |
| 20+ Sites | 35% discount |
| 30+ Sites | 50% discount |
| 100+ Sites | Bespoke - contact us |
For example, at 30 websites, our Care Plan is £16.25+VAT/month, and our Unlimited Plan is £32.92+VAT/month per site per month. That includes premium GCP hosting too.
Get Started
To get started first create a my.fixed.net user account for free. Then message us on live chat or via phone to enable your reseller. We'll need to know your desired brand name.
Frequently asked questions
How do I manage my clients?
You create your clients in your my.fixed.net reseller portal. After entering their email, they will get a whitelabel email asking them to set a password. You can test this with an email of your own first if you like.
Can you apply bulk discounts?
Yes. The more websites you subscribe, the lower the price per site. Discounts are applied automatically as you scale.
What if the client requests advanced development or design work?
We're a maintenance company so don't do custom development or design. You can see all threads and tasks your clients raise, and reply directly.
How do I charge my clients?
This is something you should handle separately to fixed.net. We will only charge you our monthly fees and have no billing relationship with your client.
Will my clients websites be secure?
Yes. We've built the system around security and backups are taken before any updates are made to customers websites.
Can my clients request one-time tasks?
All subscribed sites get unlimited support tasks and jobs. We do not offer one-time fixes to reseller clients - sites must be subscribed.
Can I see the requests clients raise?
Yes, all information is also shown in your my.fixed.net portal.